Emergency Care

Emergencies during surgery hours

If your pet has an emergency during our normal opening hours, please call the practice and we will advise you what to do next.

For Meadowbank and Childer Thornton clients, this may involve a visit to the Village Vets branch in Buckley. If you ever need us, all you have to do is ring the normal phone number and you will reach our on-call team. They will take down all your details and forward your information onto the vet, who will ring you back as soon as possible.

Emergencies Out of Hours

Emergency cases out of hours are dealt with by Vets Now.

If you have an emergency when we are closed, please call our normal number, which will then redirect you to Vets Now

Vets Now is the pet equivalent of an accident and emergency service, dedicated to providing pets with access to a vet out of hours. It’s all they do.

Their vets and vet nurses are specially trained to deal with pet emergencies. Because they don’t work during the day, they’ll be up and ready to see your pet at the time you need them.

Vets Now has been providing dedicated out-of-hours emergency pet care across the UK for more than 15 years, and now responds to almost half-a-million pet emergencies every year.

We believe our partnership offers you and your pet the very best level of care, day and night.

At Village Vets we know your pets are part of your family and our priority is, and always will be, to ensure they have access to the very best care, no matter what the time of day or night. That’s why we’re proud to partner with Vets Now.

Don’t forget, their team don’t work during the day, so you don’t have to worry about disturbing them at night. So, if you’re worried about your pet don’t hesitate to give them a call, and they’ll advise what you should do next.

We would remind you that Vets Now is a pet emergency service. For routine cases such as vaccinations and topical treatments, please call us as you would normally, during our daytime opening hours.